WordPress VIP is recognized as a strong performer and a best fit for enterprises and government agencies publishing content at scale through an intuitive interface.

Read now

Pricing

Mobile Search

Get a demo Log in

Professional Services

Service engineers 
solve your most 
complex problems

You don’t have to figure this out alone. We bring deep
WordPress VIP experience and partner with you from
first question to final handoff.

Person wearing wireless earbuds while participating in a video call on a laptop.

Illustration of connected team members linked through a network of intersecting lines.

Help from the people who run the platform

WordPress VIP professional services help enterprise teams reach their technical and business goals within a defined scope and timeline. This work covers migration and launch, performance and architectural review, platform upgrades, and high-traffic event preparation. Each project is led by VIP engineers who use platform-level tooling that external agencies can’t access.

How we work

Every engagement starts with 
a goal. Yours.

We start by agreeing on the outcome with you. Then we scope the work, set the timeline, and commit to a specific deliverable.

VIP engineers solve enterprise problems for the most complex organizations every day, and that experience shapes every recommendation. Like what to change, what to leave alone, and why.

Professionals working side by side on laptops in an office.

Three things are true across every service

Defined duration and scope

Each engagement has a clear beginning, middle, and end. You know what you’re buying before it starts.

Outcome-driven goal

Every service has a defined goal of delivering a measurable impact.

Predictable timeline and deliverables

Known touch points and deliverables. You know what happened, what’s next, and when the project ends.

Our services

Each service addresses a different need

Some customers come to us during a migration. Others come when performance is at risk and
guesswork isn’t good enough.

Three colleagues gathered around a laptop during a collaborative meeting.

Migration and launch

Moving to WordPress VIP is your highest stakes moment in a replatforming project. The VIP launch team leads your migration end to end over about 30 business days, so you launch on time and on target.

Learn more

Performance

An underperforming back end can cost you visitors before your content ever loads. VIP engineers run load tests, analyze the results with platform-level tooling, and deliver a report with specific fixes and actionable insights.

Learn more

Coworkers looking at shared work and smiling during a team session.

Launch day

Launch day is a big moment and we’re here to help. A dedicated VIP team handles go-live planning, monitoring, and real-time support so your team can focus on the launch itself, not the servers underneath it.

Learn more

Bar chart displaying 350 requests made and a 12 ms response time.

High-traffic event planning

Election nights, peak shopping events, and championship broadcasts make or break your year. When you know traffic is coming, preparation is key. VIP load-tests and configures your site to stay up no matter what.

Learn more

Team members discussing work together in a collaborative office setting.

Architectural consulting

The architecture decisions you make now shape what your business can do today and in the future. VIP engineers listen to your goals and work with you to map out the decisions that will get you there.

Learn more

Screenshot showing terminal commands alongside an “Update Complete” confirmation screen.

Upgrade assurance

WordPress core, PHP, and plugin upgrades don’t have to be a source of anxiety. VIP manages the full upgrade process from testing and validation to deployment, so you stay current without the risk.

Learn more

Three coworkers engaged in a collaborative work session.

Content consulting

Your content team has one strategic question that matters most this year. VIP specialists help you answer it, combining deep analysis, industry experience, and hands-on coaching so you can act on what you learn.

Learn more

Analytics dashboard showing traffic sources and channel performance metrics.

Advanced content consulting

For teams ready to go deeper on content strategy, get competitive analysis, audience segmentation, and editorial planning that connects content work directly to business outcomes.

Learn more

Coworkers smiling during a collaborative work session.

Block editor transition

Moving from the classic editor to the block editor is a structural change, not a toggle. VIP engineers lead a phased transition including content audit, template mapping, and editorial training, so your team ramps up quickly.

Learn more

Frequently asked questions

What are WordPress VIP professional services?

Expert-led engagements delivered by VIP platform specialists to help enterprise teams achieve specific technical and business outcomes. Services cover migration, performance optimization, high-traffic event planning, launch support, architectural consulting, content strategy, and platform upgrades. Each engagement has a defined duration, scope, and set of deliverables.

How are VIP professional services different from hiring a WordPress agency?

VIP professional services are delivered by engineers and specialists who work on the VIP platform every day. They have day-to-day access to platform-level tools — New Relic, platform logs, load balancer data, server-level metrics — that most external agencies and consultants don’t have. Services complement your existing development team or agency partner, not replace them.

Do I need to be a VIP customer to use professional services?

Most services require your application to be hosted on WordPress VIP, since the value comes from platform-level access and tooling. Some services — like migration and launch — are designed for teams in the process of moving to VIP. Contact us to discuss your situation.

How do I know which service is right for my team?

Each service addresses a different need: migration, performance, launch readiness, architecture, content strategy, or platform upgrades. If you’re not sure which fits, contact us. Our team will help you identify the right engagement based on your goals and timeline.